Shipping policy
Order Processing Time All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with a tracking number when your order has shipped.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Standard domestic shipping typically takes 3 to 7 business days depending on your location.
Shipping Protection We offer optional Shipping Protection at checkout to safeguard your order against loss, theft, or damage during transit:
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With Shipping Protection: If your package is damaged upon arrival or lost by the carrier, contact us at [Insert Your Support Email] within 7 days of the delivery date with photos of the issue to initiate a replacement claim.
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Without Shipping Protection: Skullrider is not responsible for packages that are lost, stolen, or damaged once handed over to the carrier.
Order Tracking When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at [Insert Your Support Email] with your name and order number, and we will look into it for you.
Incorrect Shipping Information Customers are responsible for providing complete and accurate shipping details at checkout. We are not responsible for packages delivered to incorrect addresses provided by the buyer.